Privacy Policy & Terms of Service
Last Updated: August 19, 2025
Privacy Policy
What We Collect
- Account information: Your email address and name when you sign up.
- Travel details: Flight numbers, confirmation codes, dates/times, hotel information, and other travel documents you forward to our service.
- Group member information: Email addresses of travelers you invite to your trip, and their travel confirmations when shared.
- Phone number (optional): If you choose to provide it for SMS notifications.
- Usage data: Basic analytics (pages viewed, time, IP-derived region).
Please avoid forwarding highly sensitive data (e.g., full payment cards, SSNs, passport numbers) through our service.
How We Use It
- Process and organize your travel confirmations to build your trip itinerary.
- Answer questions about your trip details through our AI assistant.
- Enable group members to access shared trip information.
- Send notifications about your trips (via email or SMS if you opt-in).
- Verify your identity and manage your account preferences.
- Improve service reliability and protect against abuse.
We do not sell your personal information. Your travel details and fellow travelers' information are kept strictly confidential and are never shared with marketing companies or third parties for advertising purposes.
Phone Number Usage
If you provide your phone number during account setup or in your profile, you are not automatically enrolled in SMS messaging. Your phone number will only be stored for your account records.
To receive SMS notifications, you must explicitly opt-in through our SMS notification settings. See the "SMS Terms" section below for details on how SMS messaging works.
Retention & Security
Your account information and travel data are retained while you use the service and for a reasonable audit period after you close your account. Communication logs may be kept up to 24 months for delivery verification and security purposes.
We use appropriate technical and organizational safeguards to protect your data, but please note that no system is 100% secure.
Your Choices
- You may close your account and delete your data at any time.
- You can manage your notification preferences in your account settings.
- Group members can leave trips at any time, removing their access to shared information.
SMS Terms (A2P 10DLC)
Note: SMS notifications are an optional feature. Providing your phone number does not automatically enroll you in SMS messaging. You must explicitly opt-in to receive SMS notifications, and you can unsubscribe at any time.
If you choose to enable SMS notifications, the following terms apply:
Opt-In
By providing your mobile number and checking the consent box on our site, or by texting a keyword to our number, you agree to receive SMS messages from Travel Roboto.
Message Frequency
Message frequency varies based on your itinerary and requests.
Costs
Message and data rates may apply based on your carrier's plan.
Help
For assistance, text HELP to our number.
Opt-Out
You may opt-out of SMS messages at any time by texting STOP. You will receive a confirmation message once you have been unsubscribed.
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages.
Terms of Service
Acceptance of Terms
By accessing or using Travel Roboto, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
Service Description
Travel Roboto is an AI-powered travel assistant designed to help you organize and access your group trip information. We provide tools to collect, organize, and query your travel confirmations and itinerary details.
User Responsibilities
- You are responsible for maintaining the confidentiality of your account.
- You agree to provide accurate and complete information.
- You will use the service only for lawful purposes.
- You will not attempt to interfere with or disrupt the service.
Intellectual Property
All content, features, and functionality of Travel Roboto are owned by Travel Roboto and are protected by copyright, trademark, and other intellectual property laws.
Limitation of Liability
Travel Roboto is provided "as is" without warranties of any kind. We are not responsible for:
- Errors or inaccuracies in travel information you provide
- Missed flights, reservations, or other travel-related issues
- Service interruptions or technical difficulties
- Third-party services (airlines, hotels, etc.)
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.